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Privacy Policy

Privacy Policy

(Last update: August 2025)

About this Privacy Policy

This Privacy Policy explains how Techtriq GmbH (“Techtriq”, “we”, “us”) collects, uses, shares, and protects personal data relating to individuals (“you”) who interact with us. It also describes your rights under the General Data Protection Regulation (GDPR) and applicable data protection laws.

Please read this Privacy Policy carefully.

This Privacy Policy applies when you:

  • Visit or use our websites (including https://qibb.com ) or social media pages,
  • Access or use any of our applications, platforms, and web services,
  • Register for or attend virtual or in-person events hosted or attended by us,
  • Your employer or business does business with us (as a customer, partner, or supplier),
  • Contact our customer support, sales, or complete a web form,
  • Participate in user research, beta testing, or feedback activities,
  • Otherwise interact or communicate with us, online or offline.

These activities are collectively referred to as our “Services”.

I. Responsible body (Controller)

Techtriq GmbH
Mathias-Brüggen Str. 65a
50829 Cologne
E-Mail: info@qibb.com

II. Data Protection Officer

IITR Datenschutz GmbH
Dr. Sebastian Kraska
Marienplatz 2
80331 München
E-Mail: email@iitr.de

III. Purposes and legal basis of data processing

1. Use of our Services (website, applications, cloud platform, etc.)

When you use our Services, we may process the following types of personal data:

  • Technical and usage data (such as IP address, device type, browser type, access times) for the secure and functional operation of our Services.
  • Account or registration data (such as name, company, email address, user credentials) if you register for or access any application, portal, or platform feature.
  • Contact and communication data (such as your contact details, requests, or communications sent to us).

Cookies & Tracking:

  • Necessary cookies for technical operation are always set.
  • Analytics and marketing cookies (including Google Analytics 4, Google Ads, HubSpot, LinkedIn Insight Tag) are only used with your prior consent via our cookie banner/preferences tool.

Legal Bases:

  • Art. 6(1)(b) GDPR (contract/pre-contractual measures, where applicable)
  • Art. 6(1)(f) GDPR (legitimate interests, such as ensuring IT security and service optimization)
  • Art. 6(1)(a) GDPR (your consent, for analytics/marketing or newsletter subscription)

2. Contact, customer support, and user requests

If you contact us (e.g., support, sales, or via forms), we process the personal data you provide (such as name, email, message content) to handle your request and communicate with you.

Legal Basis: Art. 6(1)(b) GDPR (performance of a contract or steps at your request) or Art. 6(1)(f) GDPR (legitimate interests in responding to requests).

3. Job applications

If you apply for a job, we process your application data (including CV and other details) per Art. 88 GDPR and §26 BDSG. Please do not include special categories of personal data unless strictly necessary.

4. Newsletters and marketing communications

If you subscribe to our newsletter, we process your email address and, where provided, your name, based on your consent (via double opt-in). You can unsubscribe at any time via the link in every newsletter or by contacting us.

IV. Links

Our Services may contain links to third-party websites or services (including social media). Once you leave our site or platform, the provider’s own privacy policy applies.

V. Categories of recipients

Your personal data may be shared with:

  • Payment service providers and banks (for payment processing)
  • Logistics providers (for delivery of physical goods, if applicable)
  • IT service providers (hosting, infrastructure, administration)
  • Marketing and analytics service providers (where consented)
  • Debt collection and legal advisors (for enforcement of legal claims)

Where required, service providers act as data processors under contract in accordance with Art. 28 GDPR.

VI. International data transfers

As part of using Google, HubSpot, LinkedIn, or similar tools, data may be transferred outside the EU/EEA (especially to the USA).

  • Such transfers are based on the EU-U.S. Data Privacy Framework or the EU Standard Contractual Clauses (SCCs) as appropriate.
  • Further safeguards, such as transfer impact assessments (TIAs), are implemented as required.
  • Exceptionally, if another basis is required, data transfer may be based on your express consent (Art. 49(1)(a) GDPR).
  • We do not otherwise transfer your data to countries outside the EU/EEA.

VII. Duration of storage

  • Technical and usage data: Deleted when no longer necessary for operation or security.
  • Account/user data: Stored as long as your account is active or as required for contract performance.
  • Support/contact data: Stored as long as necessary to process your inquiry and for any legal retention period.
  • Job applications: Data of unsuccessful candidates is deleted two months after a decision unless longer retention is justified or consented; data of employees is kept as required by employment law.
  • Legal retention: Certain data may be kept up to 10 years due to statutory retention obligations.

VIII. Your rights as data subject

You have the following rights under GDPR:

  • Right to information (Art. 15 GDPR)
  • Right to correction (Art. 16 GDPR)
  • Right to deletion (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR, if processing is based on consent or contract and is automated)
  • Right to withdraw consent at any time (Art. 7(3) GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to lodge a complaint with the supervisory authority:

    Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
    Kavalleriestr. 2-4, 40213 Dusseldorf, Germany
    Phone: 0211/38424-0
    Fax: 0211/38424-10
    Email: poststelle@ldi.nrw.de

You can exercise your rights by contacting us through the Service Desk, or by reaching out to our Data Protection Officer.

IX. Automated decision-making

We do not use your personal data for automated decision-making, including profiling, as defined in Article 22 GDPR.

X. Scope of your obligations to provide data

You are generally not obliged to provide us with personal data. However, without certain data, we may be unable to provide Services, process your inquiries, or fulfill contracts.